• Blending traditional character with modern day comforts, The Castle has been extending a warm welcome to travellers for over five centuries…

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  • Relax in our restaurant and take your pick from a menu brimming with traditional, tasty treats...

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  • Enjoy a drink at the bar or ask our bartender to blend you a ‘bartender’s choice'...

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The hotel

The Castle Hotel is an old coaching inn in Wales. It stands on the site of a Cistercian abbey within the UNESCO World Heritage walled town of Conwy.

This popular Hotel in Wales offers individually designed accommodation. The hotel has 29 bedrooms, all to the AA and Visit Wales’ exacting 4 Star Town House standards, with a ’boutiquey’ feel. A recent addition is the very popular ‘Healing Hands’ treatment room.

The Castle Hotel is famous for its food and personal service. The food is sourced from the finest of Welsh products, accompanied by a great relaxing atmosphere throughout the day, from freshly cooked breakfast in the morning through classy atmosphere in the evening. Quench your thirst at the end of the day with a choice of hand-pulled beers and a comprehensive wine list with over a dozen available by the glass.

A fascinating history

The most visible historical features of The Castle Hotel, Conwy, are its striking façade and its extensive collection of Victorian artwork. But guests will also be intrigued by the hotel’s associations with the three adjacent bridges over the River Conwy. Thomas Telford’s splendid suspension bridge was opened in 1826, just a year after The Castle Hotel had been doubled in size in anticipation of an increase in coaches travelling from Chester to Holyhead… read more

Our people

Guests and visitors of The Castle Hotel will notice something that everyone who works here has in common – they genuinely enjoy their jobs.

As a family-run business we strive to deliver a more friendly, personal service and could never be accused of being stuffy or pretentious. That being said, all staff are professional and extremely well trained to ensure that your experience is as great as it can possibly be.

It’s our hotel, but we want it to feel like it’s your hotel too… read more

Join Us

The Coaching Inn Group are an equal opportunities employer. We offer great training and the opportunity to progress. If you have the energy, drive and professionalism to represent our strong company values then we would love to hear from you.

We employ in excess of 600 people. This includes centrally based management, office & maintenance teams through to locally based management, chefs, receptionists, and many more.

We pride ourselves on encouraging staff progression within the group, and consider it an honour to be able to help start someone’s career in the hospitality industry… read more


From local guests who regularly dine with us, to visitors from across the globe, we welcome feedback. This ensures that we continue to exceed the standards you have come to expect from us.

Click here to read some of our most recent reviews.

The Coaching Inn Group

The Castle Hotel is part of The Coaching Inn Group, which has a passion for restoring lovely old historic coaching inns. There are currently 17 of these iconic buildings in their collection.

Through refurbishing, revitalising and breathing life back into these inns, The Coaching Inn Group creates elegant, comfortable and well-priced accommodation and dining spaces with tempting menus, relaxed and stylish bars and coffee lounges… read more

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